User involvement in its varied forms is becoming a reality in many building projects. The year 2020 marks a rise of service design in the context of building planning in Finland as new guidelines in the building and real estate industries were introduced by a respected Building Information group. . . .
Collaboration matters – A retrospective of three user-centred building projects at Aalto University. The entire thesis will be available at the Aalto University online library, AaltoDoc, after June 2020. Most of the figures are presented below.